POOLE’S famous name Lush has topped a list of the best retailers for customer service.

The cosmetics chain was joint top with discount chain Savers and toy shop Smyths.

None of the three were in last year’s top 10 of the annual Which? survey.

Customers praised the smells of Lush stores, the prices at Savers and the staff at Smyths Toys, Which? said.

Savers has branches in Poole High Street, Boscombe’s Sovereign Centre and Penny’s Walk at Ferndown, while Smyths has a shop at Bournemouth’s Mallard Road Retail Park.

WHSmith was rated the worst high street retailer in the UK, with shoppers criticising customer service, value for money and the standard of its stores.

The retailer has been in the bottom two of its poll for an eighth consecutive year, the consumer association said.

Which? gathered comments from 10,356 shoppers about their experience at 100 major retailers.

John Lewis fell to 10th place – its worst ranking since the annual survey launched in 2010 – but it still came out top when rated for its appliances and electronics, furniture and home, outdoor and sports and well-being and beauty.