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Nationwide Building Society shutting Bournemouth call centre (From Business in Dorset)
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Nationwide Building Society shutting Bournemouth call centre
7:00pm Thursday 4th February 2010
Nationwide Building Society is shutting its call centre in Bournemouth.
The society intends to close its facility at Richmond Hill in June with the potential loss of more than 40 jobs.
The operation will move to two purpose-built facilities in Swindon and Wakefield.
However, Tim Poil, general secretary at Nationwide Group Staff Union said that the society wants to find alternative employment at its offices for the 47 staff to be made redundant.
“There are 19 roles available today, which leaves us with 28 to find over the next three to four months,” Mr Poil said.
“There’s a real confidence that jobs can be found for those people.
“We are as upbeat as we can be at keeping all those people in work if they want to be.”
Charlotte Sjoberg, spokeswoman for Nationwide Building Society added: “The only department that is in consultation is the call centre. There are no plans to close the building.
“We are absolutely not closing the building – we have 750 people there.
“A consultation period has started for one month where we are going to look at the future of the Bournemouth call centre but no decision has been made.
“It may close, it may not. The employees at the call centre have been told the consultation has started.”
She added that the building society is working with staff and the Nationwide Group Staff Union.
The Richmond Hill office supports Nationwide’s specialist lending function for buy to let mortgages, which has seen reduced in demand as a result of the recession.
Nationwide, whose head office is in Swindon, also operates call centres in Northampton and Sheffield.
The Richmond Hill office was built in 2001 as the head office for Portman Building Society, whose roots dated back to 1846.
Portman merged with Nationwide in August 2007.
Your Say YourDorset
colin 50, bournemouth says...
10:09pm Thu 4 Feb 10
Dorset_Born_n_Bread !, Poole/Helsinki says...
10:37pm Thu 4 Feb 10
No brainer!
ben111, Ringwood says...
8:07am Fri 5 Feb 10
ben111, Ringwood says...
8:23am Fri 5 Feb 10
Was Charlie, says...
8:26am Fri 5 Feb 10
TinyLegacy, Bournemouth says...
8:34am Fri 5 Feb 10
tt52 wrote:Unlikely. The main callcentre for Nationwide is in Swindon currently with their administration centre in Northampton. I suspect they're doing what most other companies do and keeping things in one place, with one callcentre taking calls from all aspects of the business.
hERE WE GO, ANOTHER PAKISTANI OR INDIAN CALL CENTRE OPENING
Donkey of Langton, Swanage says...
10:30am Fri 5 Feb 10
I don't think it would be their policy to send any call centre jobs to India, now or at any time in the future.
Anyway, I would recommend anyone offered a move there would find one heck of a selection of cheap properties on offer, and it's only an hour and a bit away from Bournemouth.
All Seeing Eye, Poole says...
1:43pm Fri 5 Feb 10
gibbsy, Poole says...
1:52pm Fri 5 Feb 10
ben111 wrote:The demand is there! It will be moved abroad to cut costs so they can announce even bigger profits and bigger bonus's!
I understand how upsetting it is when people lose their jobs , but if the demand is not their .
Vertigo, says...
1:11am Sat 6 Feb 10
colin 50 wrote:You are wrong Colin. The original building was completely demolished and rebuilt from scratch. I worked for Portman then and until it was taken over - so glad I chose redundancy.
i think you will find the richmond hill offices were originaly built in the 1960s,and modernised in 2001;this is what was feared when the merger happened in 2007, blame the people who voted for their 20 pieces of silver,
colin 50, bournemouth says...
4:47pm Sat 6 Feb 10
Vertigo wrote:the story implies that the portman has only been at richmond hill since 2001,when in FACT it was in the1960`s, duh
colin 50 wrote: i think you will find the richmond hill offices were originaly built in the 1960s,and modernised in 2001;this is what was feared when the merger happened in 2007, blame the people who voted for their 20 pieces of silver,You are wrong Colin. The original building was completely demolished and rebuilt from scratch. I worked for Portman then and until it was taken over - so glad I chose redundancy.
Palantir, Wimborne says...
6:53pm Wed 10 Feb 10
gibbsy wrote:I think you'll find, if you read the beginning of this article, that it mentions the operation will be moved to purpose built facilities in Swindon and Wakefield (third paragraph in).
ben111 wrote:The demand is there! It will be moved abroad to cut costs so they can announce even bigger profits and bigger bonus's!
I understand how upsetting it is when people lose their jobs , but if the demand is not their .
Unless the Government has gotten really desperate and sold those two towns off to foreign countries, I'm pretty sure they're in Britain.
If they're moving it from three locations to two, it looks more like a simple move to consolidate most of their calls into two large centralised areas, and will probably try and move someting else into where that old call centre was.
Jobs to go at building society headquarters
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tt52, bournemouth says...
9:03pm Thu 4 Feb 10